Business Solutions Analyst

BREAK GROUND ON A REWARDING CAREER WITH US!

At MDC Holdings, Inc./Richmond American Homes, we encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us. We’re proud to be one of the most established homebuilders in the industry, with over 45 years of experience and 250,000+ homes to our credit.

We also take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's homebuyers. Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable. 

Position Summary

The Business Solutions Analyst position will assist in the identification, implementation, development and support of the various applications used in the mortgage origination process including loan origination systems, point of sale systems, automation tools as well as other applicable technologies.

Responsibilities

• Interview stakeholders and translate business requirements into functional and technical specifications. 
• In conjunction with other departments, identify and document workflows.
• Perform system research and debug production issues.
• Coordinate, implement, and support third-party services utilized in the mortgage origination process.
• Resolve support requests in a timely and professional manner. Escalate issues appropriately if the issue is having difficulties being resolved.
• Ensure support requests and resolutions are properly documented.
• Multi-task and prioritize problems based on business needs.
• Participate in projects as a subject matter expert on business process and system configuration.
• Assist business areas in developing, automating and scheduling reports. 
• Build processes to automate data integration between systems. 
• Develop and maintain system documentation, standards, and best practices. 
• Manage projects in accordance with established change management processes. 
• Design test scripts, execute and document test results as required.

Requirements

• Strong understanding of technology and product management roles and lifecycle.
• Strong understanding of mortgage origination workflow, systems and terminology.
• Strong communication skills, both written and verbal.
• Ability to effectively interview stakeholders and document workflows with a high attention to detail
• Experience successfully working remotely and/or with geographically dispersed teams.

Additionally Desired Skillsets

• 3-5 years administering the Encompass Banker’s Edition. Certification a plus.
• Experience utilizing VB.net, C# and/or Java
• Experience managing projects in an Agile environment. Certifications a plus.
• Experience managing projects using Jira.

Benefits & Perks!

While we value hard work, we also recognize the importance of having fun! Our employees enjoy a collaborative environment where they can freely bounce ideas off one another and participate in exciting teambuilding activities and outings, like trips to the ballpark, holiday celebrations, regular office socials and much more.

• Positive, collaborative team culture
• Competitive compensation structure
• Comprehensive benefits package includes: Medical, Dental, Vision, HSA/FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP
• Time Off benefits include: Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, and Military leave
• Discounted pet insurance
• Home purchase discounts & more!

*All benefits are subject to qualification and hire dates. Not all benefits apply to commissioned sales people.

Compensation

• Base Salary: $65,000- $75,000
• FLSA Status: Exempt
• Bonus Type: Year-end Discretionary

If you are ready for more than a job and seek a career with one of the most respected organizations in a top industry then we want to hear from you. Please also visit our website at www.richmondamerican.com for more information.

MDC Holdings, Inc. / Richmond American Homes is an Equal Opportunity Employer. #LI-NH1 #LI-ONSITE